"Invalid Username / Password" error

This error is usually caused by entering the password incorrectly. Note that it's not uncommon for users to unknowingly enter typos in the username or password fields when registering (sometimes just an extra character or extra space). 

Remember that your Rabbit TV Plus username is also your registered email address. 

"Invalid username and password combination, please try again"
  1. If you haven’t already, click the “Forgot Your Password?” link on the Login page.  

  2. Once you enter your registered email and click “Reset My Password”, you should receive an email with information on how to reset your password (if you don’t see it, be sure to check your SPAM folder).
  3. If you still have any trouble logging in even after resetting your password, please contact our live support team