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L. How to Disable Anti-Virus
F. Technical Support
While antivirus software is important for keeping your PC or Mac safe, it can sometimes interfere with other programs you're trying to run on your computer, including Rabbit TV.
Instructions are provided for some of the most common antivirus programs.
Right-click on the Resident Shield icon in the system tray of your bottom taskbar and select
AVG User Interface
in the middle of the AVG User Interface window. (Or click on Tools and select Personal Settings. Then click Resident Shield.)
Remove the check mark next to where it says Resident Shield Active, under Resident Shield Settings
. Then click Save Changes.
Restart your computer and then run the Rabbit TV device again.
Double-click on the
icon in your system tray (should be located on the bottom right of your screen, next to your clock).
and select the
tab. Then, find the box marked
Load Auto-Protect at Startup
and make sure it's
. (or uncheck where it says
Enable Auto-Protect (recommended)
as well as
Start Auto-Protect When Windows Starts up (recommended)
Go back to your system tray and right-click on the Norton icon. Then select
B. How to disable Norton Internet Security
Launch Norton Internet Security (NIS) and log in as a supervisor (you should have a username and password for this account already). Go to
on the left pane.
Status & Settings
from the left pane and then click
option. Then just confirm the action in any dialog boxes that appear. (A bubble message should then appear, indicating that Norton Personal Firewall is now disabled.
C. How to Disable Norton Personal Firewall
wall to open the
Status & Settings
on the left pa
and then click
. Then just confirm the action in any dialog box that appears.
ions on how to disable Mc
Article ID: 82
Created: May 9, 2013 at 11:27 AM
Modified: June 20 at 11:39 AM
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